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Amazon Connect launches tagging support for the User Management API

Source: AWS

You can now assign tags to Amazon Connect users to better organize or manage access to them via API. Tags are key value pairs which enable you to control access to Amazon Connect users who are tagged by team, role, or other criteria. For example, you can grant API access to all agents, to only agents tagged to a given line of business (LOB), or if you use third-party outsources, to only agents tagged as their employees.

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